Terms of Service

1. Acceptance of Terms

By accessing and using this website and booking or participating in tutoring services offered by MAS Math & Computing Academy ("we," "our," "us," "Company," or "MAS"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our website or services.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of our website or services following any changes constitutes your acceptance of the modified Terms. We encourage you to review these Terms periodically.

2. Use License

Permission is granted to temporarily download one copy of the materials (information and software) from our website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

• Modify or copy the materials
• Use the materials for any commercial purpose or for any public display (commercial or non-commercial)
• Attempt to decompile or reverse engineer any software contained on the website
• Remove any copyright or other proprietary notations from the materials
• Transfer the materials to another person or "mirror" the materials on any other server
• Violate any applicable laws or regulations
• Use automated tools (bots, scrapers, crawlers) to access or collect data from our website without permission
• Interfere with the website's normal operation or access by others
• Attempt to gain unauthorized access to our systems or data

This license shall automatically terminate if you violate any of these restrictions and may be terminated by us at any time. Upon termination of your use, you must destroy any downloaded materials in your possession.

3. Disclaimer of Warranties

The materials on our website and the tutoring services are provided on an "as is" and "as available" basis. We make no warranties, expressed or implied, and hereby disclaim and negate all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

Further, we do not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on the internet or relating to such materials or on any sites linked to this site.

We do not guarantee that:

• The website will be uninterrupted or error-free
• Defects will be corrected
• The website will be free of viruses or other harmful components
• Specific academic results or grade improvements will be achieved

4. Limitations of Liability

In no event shall MAS or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on our website or tutoring services, even if we or an authorized representative has been notified orally or in writing of the possibility of such damage.

Because some jurisdictions do not allow limitations on implied warranties or the exclusion or limitation of liability for consequential or incidental damages, these limitations may not apply to you.

Our maximum liability to you for any cause of action shall not exceed the amount you paid for services in the 12 months preceding the claim, or $100, whichever is greater.

5. Accuracy of Materials

The materials appearing on our website could include technical, typographical, or photographic errors. We do not warrant that any of the materials on our website are accurate, complete, or current. We may make changes to the materials contained on our website at any time without notice.

While our tutors strive to provide accurate educational information and instruction, tutoring is a service based on current knowledge and methods. We do not guarantee specific academic outcomes, grades, or test scores.

6. Materials License

The materials/content on our website are owned or controlled by us. By accessing our website, you acknowledge that for personal, non-commercial use, you may view, print, and download materials from our website, provided that you retain all copyright and other proprietary notices.

You may not reproduce, publish, transmit, transfer, sell, rent, lease, distribute, or otherwise exploit any content (including lesson materials provided during tutoring) without our prior written permission, except as expressly permitted by law.

7. Links

We have not reviewed all of the sites linked to our website and are not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by us of the site. Use of any such linked website is at the user's own risk.

If you link to our website, you do so at your own risk and you agree not to remove, obscure, or alter any proprietary notices or attributions on our website.

8. Modifications to Terms and Website

We may revise these Terms of Service for our website at any time without notice. By using this website, you are agreeing to be bound by the then current version of these Terms of Service.

We may also discontinue or modify our services, website features, or any content at any time without notice. We will not be liable to you or any third party for any such modifications or discontinuations.

9. Governing Law

The materials appearing on our website, these Terms of Service, and all related agreements are governed by and construed in accordance with the laws of the Province of Ontario, Canada, without regard to its conflict of law provisions.

You consent to the exclusive jurisdiction of the courts located in Ontario for any disputes arising from or relating to these Terms, our website, or our services.

10. Intellectual Property Rights

All content, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and data compilations on our website, as well as any materials provided during tutoring sessions, are the property of MAS or its content suppliers and are protected by international copyright laws.

You acknowledge that you do not own the copyright, trademark, or other intellectual property rights to any materials on our website or provided through our services. Any rights not expressly granted in these Terms are reserved.

Students are permitted to take personal notes during tutoring sessions for their own study purposes, but may not reproduce, distribute, or resell tutoring materials or lesson plans without written permission.

11. Tutoring Services Terms

11.1 Service Description

MAS offers one-on-one personalized tutoring in mathematics and computer science for students in grades 1–12. Services include diagnostic assessments, lesson planning, instruction, and progress tracking. The specific services and frequency are determined by mutual agreement between you and our tutors.

11.2 Consultation and Agreement

All tutoring services begin with a free 15-minute consultation to assess needs, discuss goals, and establish a working relationship. During this consultation, we will discuss:

• Your academic goals and needs
• Scheduling and availability
• Pricing and payment terms
• Lesson format and delivery method
• Communication and progress reporting

11.3 Pricing and Payment

Our standard rate is $19/hour for one-on-one tutoring sessions. Payment terms, methods, and any discounts for bulk bookings will be discussed and confirmed during your consultation. Invoices and payment requests will be provided as agreed.

Payment is due according to the terms agreed upon (typically within 7–14 days of invoice). Late payments may result in suspension of services.

11.4 Cancellation and Rescheduling

We require at least 24 hours' notice for cancellations or rescheduling of sessions. Cancellations made with less than 24 hours' notice may be charged at our standard hourly rate unless we can reschedule the session with another student.

If a tutor must cancel, we will make reasonable efforts to reschedule at no charge. If rescheduling is not possible, a full refund or credit toward future sessions will be provided.

11.5 Session Format and Location

Tutoring sessions can be conducted in person or remotely via video call, as mutually agreed. The specific format, location, and platform will be determined during the consultation. Both parties are responsible for ensuring a distraction-free, appropriate environment for learning.

11.6 Student Responsibilities

For tutoring services to be effective, the student agrees to:

• Attend sessions on time and for the full duration
• Come prepared with necessary materials (textbooks, homework, notes)
• Engage actively in the learning process
• Practice concepts between sessions as recommended
• Communicate concerns or difficulties to the tutor

MAS is not responsible for lack of academic progress if the student does not follow these guidelines or does not practice between sessions.

11.7 No Guarantee of Results

While our tutors are experienced and employ evidence-based teaching methods, we do not guarantee specific academic results, grade improvements, test score increases, or admission outcomes. Academic success depends on many factors including student effort, prior knowledge, school instruction, and external circumstances beyond our control.

Tutoring is a service to support learning; it is not a substitute for school instruction or student responsibility for their own learning.

11.8 Satisfaction Guarantee

We are committed to providing quality tutoring. If you are not satisfied with your first session, please let us know within 24 hours, and we will work to address your concerns. This may include a different tutor assignment, adjusted lesson approach, or a full refund of that session's fees.

11.9 Communication with Students Under 18

For students under 18, we will maintain regular communication with parents or guardians regarding progress, attendance, and any concerns. We may use email, phone, or other agreed-upon communication methods to provide updates.

12. User Conduct and Prohibited Activities

By using our website and services, you agree that you will not:

• Harass, abuse, or threaten any tutors or staff members
• Discriminate based on race, color, religion, sex, national origin, age, disability, or other protected characteristics
• Violate any applicable laws or regulations
• Engage in any form of fraud, misrepresentation, or deception
• Attempt to gain unauthorized access to our systems or data
• Use the website or services for any illegal or unethical purpose
• Record or transcribe tutoring sessions without prior written consent from all parties
• Interfere with the normal operation of our website or services

Violation of these terms may result in immediate termination of services and may affect your ability to use our services in the future.

13. Recording and Confidentiality

Tutoring sessions are confidential and private communications between the tutor and student. Students are prohibited from recording tutoring sessions (video or audio) without the prior written consent of the tutor.

Tutors will not record sessions without your consent, except as required for quality assurance or legal compliance purposes (in which case you will be notified).

Tutors maintain student information in confidence and will not share details about student performance, behavior, or personal information with third parties without parental consent (for minors) or student consent (for adults), except as required by law.

14. Data Privacy and Form Submissions

When you submit the booking form on our website, you agree to the collection and use of information as described in our Privacy Policy. Please review our Privacy Policy at privacy-policy.html for complete details on how we collect, use, and protect your personal information.

By submitting the booking form, you confirm that:

• All information provided is accurate and truthful
• You consent to be contacted regarding your inquiry
• You accept our Privacy Policy and data handling practices
• For minors, a parent or guardian consents to the collection and use of their child's information

15. Third-Party Services and Links

Our website uses third-party services including:

• Formspree: For form submission and processing
• Vercel: For website hosting and analytics
• Google Fonts: For typography
• Three.js: For 3D graphics rendering

These third parties have their own terms of service and privacy policies. Your use of these services is subject to their terms. We are not responsible for the practices or policies of third-party services.

16. Indemnification

You agree to indemnify, defend, and hold harmless MAS, its owners, employees, and agents from any and all claims, damages, losses, costs, and expenses (including attorney fees) arising from:

• Your violation of these Terms of Service
• Your use of our website or services in violation of applicable law
• Your violation of the rights of any third party
• Any claims related to your personal information or conduct

17. Severability

If any provision of these Terms of Service is found to be unenforceable or invalid, that provision shall be modified to the minimum extent necessary to make it enforceable, or if not possible, shall be severed. The remainder of these Terms shall continue in full effect.

18. Entire Agreement

These Terms of Service and our Privacy Policy constitute the entire agreement between you and MAS regarding your use of our website and services. These Terms supersede all prior agreements, understandings, and negotiations, whether written or oral.

19. Refund Policy

Refunds are evaluated on a case-by-case basis. If you are unsatisfied with a session, please contact us within 24 hours. Options may include:

• A full refund of that session's fees
• A credit toward future sessions
• Reassignment to a different tutor
• An adjusted approach to tutoring

Refund requests made after 7 days of service delivery will be evaluated at our discretion. Advance payments for multiple sessions are non-refundable except in circumstances where we are unable to provide the agreed services.

20. Termination of Services

We reserve the right to terminate services or access to our website at any time for:

• Violation of these Terms of Service
• Non-payment of fees
• Abusive or threatening behavior toward our tutors or staff
• Illegal activity or misuse of services
• Any other reason at our sole discretion

Upon termination, all outstanding fees remain due, and any advance payments may be forfeited depending on the reason for termination.

21. Contact Information

If you have questions about these Terms of Service or need to report a violation, please contact us: